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Frequently Asked Questions
1. Meals
We prepare fresh home-style meals daily using traditional cooking methods with no artificial colors, preservatives, or taste enhancers. Meals are delivered hot in insulated tiffin boxes and are designed to keep you feeling light and energized.
We offer 6 specialized categories – Nutri Veg Meals, Nutri Non-Veg Meals, Nutri Kids Meals, Nutri Fit Lean Meals, Nutri Balance Meals and Nutri Gluco Meals, each designed for specific dietary needs and health goals.
Choose from 1 week, 2 weeks, 3 weeks, or 4 weeks meal plans with flexible delivery scheduling.
Our 2-step process: First, select your base from 12 rotating main courses (rice, millets, rotis, parathas, biryani). Second, choose unlimited add-ons including curries, dals, rasam, chutneys, beverages, curd, raita, and salads.
Yes, you can modify your meal preferences anytime through your account dashboard.
Subscribe by selecting your meals and plan duration, fill in delivery details, choose your start date, complete payment, and our nutrition experts will call you within 24 hours for consultation.
We accept credit/debit cards, UPI, and digital wallets with SSL-encrypted secure transactions.
Meals are cooked fresh daily and delivered hot in insulated tiffin boxes. You can choose your preferred delivery time slots during ordering.
While meals arrive hot and ready-to-eat, you can preheat in the oven if additional heating is desired. Reheating instructions are provided with each delivery.
You can take short breaks of a couple of days or pause for up to one week. Cancellation is available only after completing your first week to ensure you experience our complete meal philosophy.
No, there are no penalties for taking planned breaks. You can easily resume your meal schedule when ready.
All our meals are designed to serve one average-sized adult. Each meal is nutritionally balanced and portioned to provide complete satisfaction without leaving you feeling heavy or sluggish
Our meals are designed for optimal nutrition and energy. Specific calorie counts vary by meal selection and can be viewed when customizing your order.
We work with reliable local delivery partners who are trained in handling our insulated tiffin boxes to ensure meals arrive hot and fresh at your preferred time slots.
Meals are delivered in insulated tiffin boxes immediately after preparation. This temperature-controlled packaging maintains food quality, freshness, and optimal serving temperature from our kitchen to your door.
Meals arrive hot and ready-to-eat thanks to our insulated tiffin box system. If additional heating is needed, simple oven reheating instructions are provided.
Yes, we offer specialized categories including Nutri Veg, Nutri Non-Veg, Nutri Kids, Nutri Fit Lean, and Nutri Gluco meals. We accommodate dietary restrictions, allergies, and spice preferences during meal customization.
Our Nutri Gluco meals are specifically designed for diabetes-friendly nutrition with balanced blood sugar support.
2. Party Orders
Yes, we offer party catering for various events including corporate gatherings, kitty parties, outdoor picnics, and special occasions with customizable menus for all dietary needs.
We cater to a wide range of events—birthdays, weddings, reunions, corporate functions, kitty parties, festivals, and more. Orders start from as few as 10 guests and scale up to 500+.
You can tailor your menu from a variety of options, including biryani packs, rice varieties, breads, curries, chutneys, desserts, and combo packages. Add-ons like serving staff and buffet setup are available upon request.
Party orders must be placed at least 7 days in advance to guarantee freshness and availability. Full refunds are available if canceled within that timeframe.
3. Online Orders & Delivery
Orders can be placed via the Posham Kitchen website, WhatsApp, or delivery partners if applicable.
We accept online payments (UPI, credit/debit cards, wallets) and may offer cash on delivery depending on the location.
Delivery is available across Hyderabad’s major zones. Exact availability may vary—and will be confirmed during checkout.
If your order is delayed or not delivered, options include a reschedule or refund based on our Refund Policy.
4. General Questions
Yes—please specify dietary restrictions (e.g. diabetic-friendly, low-oil, gluten preference, etc.) when you place your order.
We prioritize cleanliness—from ingredient sourcing, preparation, packaging to delivery. Meals are prepared fresh and packed in sanitized, secure containers.
Yes, modifications are allowed before the preparation commences. Please contact support promptly to update any details.